Which of the following is not one of the 10 strategic operations management decisions

Question Answer
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which of the following is not one of the 10 strategic operations management decisions?

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Which of the following is not one of the 10 strategic operations management decisions?

:brain: {SOLUTION STEPS:}

Step 1 — Define the 10 Strategic Operations Management Decisions
In operations management, the framework established by Jay Heizer and Barry Render identifies 10 critical strategic decisions. These are the areas where managers must make choices to successfully produce goods or services. They include:

  1. Design of Goods and Services
  2. Managing Quality
  3. Process and Capacity Strategy
  4. Location Strategy
  5. Layout Strategy
  6. Human Resources and Job Design
  7. Supply Chain Management
  8. Inventory Management
  9. Scheduling
  10. Maintenance

Step 2 — Identify Common Distractors (What is NOT a decision)
In multiple-choice questions, the “incorrect” option (the one that is not a decision) is usually a broader business function or a specific marketing/finance task. Common distractors include:

  • Pricing and Promotion (Marketing)
  • Capital Budgeting (Finance)
  • Sales Analysis (Marketing/Sales)
  • Public Relations (Corporate Communication)

Step 3 — Option Comparison
:white_check_mark: {Decision} — Included in the 10 strategic decisions (e.g., Scheduling, Maintenance).
:cross_mark: {Distractor} — This is typically a function of another department like Marketing, Finance, or Accounting, not a core strategic decision of operations management.

Step 4 — Final Verification
The 10 decisions focus specifically on the production process and the efficient transformation of inputs into outputs. Any option focused on external market persuasion (Sales/Marketing) or high-level investment sourcing (Finance) is not part of this specific list.

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:white_check_mark: {ANSWER:} If you have specific options (A, B, C, D), the one that is NOT a decision is usually Pricing, Promotion, or Accounting Principles.
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:bullseye: {KEY CONCEPTS:}

1. {Operations Management (OM)}

  • {Definition:} The set of activities that creates value in the form of goods and services by transforming inputs into outputs.
  • {In this problem:} The 10 decisions define the scope of what an Operations Manager actually does.

2. {Strategic Decision Making}

  • {Definition:} Long-term decisions that set the direction for an organization.
  • {In this problem:} These 10 areas require long-term commitment and impact the efficiency and cost structure of the firm.

:warning: {COMMON MISTAKES:}

:cross_mark: Confusing Supply Chain with Marketing

  • {Wrong:} Thinking “Distribution” (Marketing) and “Supply Chain Management” (OM) are the same.
  • {Right:} Supply Chain Management focuses on sourcing and logistics; Marketing focuses on reaching the customer.
  • {Why it’s wrong:} While they overlap, the 10 decisions are strictly categorized under the operations function.

Would you like me to list the specific definitions for each of the 10 decisions to help you memorize them for your exam?