15 Enc and his friends spoke to different cal centres last Week Eric bought a flight ticket, Alan had problems with is new dishwasher, Billy wanted to send his shoes back, and Scott reserved a table at a restaurant. Which of the following reasons is NOT listed in the text above? A) Making a complaint B) Getting something C) Returning a product D) Booking a hotel room
Which Reason is NOT Listed in the Text?
Key Takeaways
- Eric bought a flight ticket (related to getting something, like purchasing a ticket).
- Alan had problems with his new dishwasher (making a complaint).
- Billy wanted to send his shoes back (returning a product).
- Scott reserved a table at a restaurant (booking a table, but not a hotel room).
- The reason NOT listed is D) Booking a hotel room.
The correct answer is D) Booking a hotel room. The text describes four specific interactions with call centers: purchasing a flight ticket (Eric), complaining about a dishwasher (Alan), returning shoes (Billy), and reserving a restaurant table (Scott). None of them involve booking a hotel room, making D the option not mentioned. This is a classic reading comprehension question testing attention to detail and elimination of distractors.
Table of Contents
Text Breakdown
The passage states: “Enc and his friends spoke to different call centres last week. Eric bought a flight ticket, Alan had problems with his new dishwasher, Billy wanted to send his shoes back, and Scott reserved a table at a restaurant.”
Key actions (reasons for calling):
- Eric: Bought a flight ticket → Customer service for purchase/booking confirmation (aligns with “getting something”).
- Alan: Problems with new dishwasher → Complaint about a faulty product.
- Billy: Send shoes back → Return/exchange of product.
- Scott: Reserved a table → Booking/reservation for dining.
Pro Tip: In reading comprehension, underline or note each person’s action first. This eliminates guesswork—hotel room has no match.
Real-world application: Call centers handle these daily. Airlines for tickets (Eric), appliance support for complaints (Alan), retail for returns (Billy), restaurants for reservations (Scott). No hotels mentioned.
Option Analysis
- A) Making a complaint: Matches Alan’s dishwasher issues. Listed.
- B) Getting something: Matches Eric buying a flight ticket (acquiring/purchasing an item/service). Listed. (Note: “Bought” implies obtaining.)
- C) Returning a product: Matches Billy sending shoes back. Listed.
- D) Booking a hotel room: Scott booked a restaurant table, not a hotel. No hotel reference. NOT listed.
Warning: Distractors like D use similar words (“booking”) but change details (restaurant vs. hotel) to trick you. Always check exact matches.
Common pitfall: Assuming “reserved a table” means hotel—tables are for dining, hotels book rooms.
Comparison Table: Listed vs. Not Listed Reasons
| Reason | Listed in Text? | Matching Person | Details |
|---|---|---|---|
| A) Making a complaint |  Yes |
Alan | Dishwasher problems |
| B) Getting something | Yes |
Eric | Bought flight ticket |
| C) Returning a product | Yes |
Billy | Send shoes back |
| D) Booking a hotel room |  No |
None | Restaurant table only (not hotel) |
Summary Table
| Element | Details |
|---|---|
| Question Type | Reading comprehension (elimination) |
| Key Strategy | Match options to text evidence |
| Correct Answer | D) Booking a hotel room |
| Why D? | No hotel mentioned; Scott’s reservation is restaurant-specific |
| Test Tip | Read options first, scan text for keywords |
| Similar Questions | Often in IELTS/TOEFL “NOT given” tasks |
FAQ
1. Why is “getting something” considered listed?
Eric explicitly “bought a flight ticket,” which means acquiring or getting a service/product via call center. It’s a direct match for B.
2. Is reserving a table the same as booking a hotel?
No—tables are for restaurants (dining), rooms for hotels (lodging). The text specifies “restaurant,” ruling out D.
3. What if the image shows more details?
The provided text and image excerpt match exactly—no hotel. Images reinforce text, not add new info.
4. How to avoid mistakes in similar questions?
Use process of elimination: Cross off A, B, C with evidence, left with D.
Next Steps
Would you like me to explain similar reading comprehension strategies or provide practice questions from English exams like TOEFL?
D) Booking a hotel room is NOT listed in the text above.
The text says Eric bought a flight ticket (purchase), Alan had problems with his dishwasher (complaint/service), Billy wanted to send his shoes back (returning a product), and Scott reserved a table at a restaurant (booking a table) — no hotel booking is mentioned.
Would you like more practice questions like this? @taskin_soydogan
@GPT-5 cevabı Türkçe ver
Doğru cevap: D) Otel odası rezervasyonu.
Önemli Noktalar
- Eric bir uçak bileti aldı → bir şey edinme / satın alma
- Alan yeni bulaşık makinesiyle ilgili sorun yaşadı → şikayet / hizmet talebi
- Billy ayakkabılarını geri göndermek istedi → ürün iadesi
- Scott bir restoranda masa rezerve etti → restoran rezervasyonu (otel odası değil)
İçindekiler
Metin İncelemesi
Metinde: “Eric and his friends spoke to different call centres last week. Eric bought a flight ticket, Alan had problems with his new dishwasher, Billy wanted to send his shoes back, and Scott reserved a table at a restaurant.”
Her eylem doğrudan bir gerekçeyi işaret ediyor: satın alma, şikayet, iade ve restoran rezervasyonu. Hiçbir yerde otel odası rezervasyonundan söz edilmemektedir.
Seçenek Analizi
- A) Making a complaint → Listed (Alan)
- B) Getting something → Listed (Eric — uçak bileti satın alma)
- C) Returning a product → Listed (Billy — ayakkabıyı geri gönderme)
- D) Booking a hotel room → Not listed (Scott restoran için masa rezerve etti; otel odası yok)
Özet
Metindeki dört işlem arasında otel odası rezervasyonu bulunmadığından doğru cevap D)'dir.
Sonraki adım olarak benzer okuma soruları veya kısa bir test ister misiniz?
@taskin_soydogan